Question 1

Do you offer dedicated or contracted lanes?

Accepted Answer

Yes. Dedicated and recurring box-truck work is the capacity we want to grow. Share origin, destination, frequency, and typical freight on the quote form or by calling dispatch. The Dedicated Lanes page explains how contracted work starts. Spot loads and event moves are still available.

Question 2

What types of freight do you haul?

Accepted Answer

We handle general freight including pallet loads, store fixtures, event materials, and show deliveries. Typical capacity: 6-10 pallet positions or up to 10,000 lbs with liftgate-equipped trucks. Professional securement and handling on every shipment.

Question 3

What areas do you cover?

Accepted Answer

Headquartered in Hendersonville, NC. Primary coverage about 200 miles of Charlotte. Also available for OTR freight east of the Rockies. Published cities: Hendersonville, Charlotte, Greensboro, Greenville SC, Asheville. The Service Areas page lists those cities and the OTR layer. We publish pages for cities we actually run. We do not publish local pages for OTR markets, and we do not list offices we do not have.

Question 4

Do you offer liftgate and inside delivery?

Accepted Answer

Yes! We offer liftgate service and inside delivery as accessorials. Simply select these options when requesting a quote, and we'll include them in your rate.

Question 5

Can I get a Certificate of Insurance (COI) and W-9?

Accepted Answer

Absolutely. You can request a COI when submitting a quote request, or contact dispatch directly. Our W-9 is available for download in the documents section, or we can email it to you.

Question 6

How fast can you pick up?

Accepted Answer

Same-day pickup is available when capacity allows, typically within our primary coverage area (about 200 miles of Charlotte). For OTR or scheduled pickups, we can accommodate your timeline. Call dispatch at +1 (336) 493-5933 for urgent loads.

Question 7

How do your driver settlements work?

Accepted Answer

For lease-on drivers: We offer weekly settlements on loads delivered and paid. You run as a 1099 contractor under our MC authority, and we handle the dispatch while you focus on driving. Apply via our Drivers page to learn more about our program.

Question 8

Do you require appointments for delivery?

Accepted Answer

Many delivery locations require appointments. We can schedule appointments as an accessorial service. Select 'Appointment Required' when requesting a quote, and we'll coordinate with the receiver.

Question 9

What are your dispatch hours?

Accepted Answer

Our dispatch team is available 7am-6pm Monday-Friday Eastern Time. For after-hours or weekend emergencies, please call our dispatch line and leave a message, and we'll respond as soon as possible.

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