Privacy Policy

Last Updated: November 23, 2025

1. Introduction

MaineMark Trucking LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

2. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including:

  • Name, email address, phone number
  • Business name and address
  • Shipping and delivery information
  • Driver qualification information (for contractor applications)
  • Payment and banking information
  • Tax information (W-9, 1099 forms)

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on pages
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Provide and manage freight transportation services
  • Process quotes, bookings, and payments
  • Communicate with you about shipments and services
  • Manage contractor relationships and onboarding
  • Process payroll and tax documents
  • Comply with legal and regulatory requirements
  • Improve our website and services
  • Send marketing communications (with your consent)

4. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf (payment processing, background checks, tax services, etc.)
  • Brokers and Shippers: When necessary to arrange and coordinate freight shipments
  • Insurance Providers: For coverage and claims purposes
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For contractor relationships, we retain records in accordance with IRS requirements and DOT regulations.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal obligations)
  • Opt-out of marketing communications
  • Object to certain processing activities

To exercise these rights, please contact us at contact.mainemarktrucking@gmail.com.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Disabling cookies may limit your ability to use certain features of our website.

9. Third-Party Services

Our website and services integrate with third-party platforms, including:

  • Stripe (payment processing)
  • Google services (Maps)
  • DocuSeal (electronic signatures)
  • Mailgun (email services)

These third parties have their own privacy policies governing their use of your information. We encourage you to review their policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

MaineMark Trucking LLC

720 Valley St
Hendersonville, NC 28791

Email: contact.mainemarktrucking@gmail.com

Phone: +1 (336) 493-5933

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with this Privacy Policy, please do not use our services.